Home - Log in

professional communication

236-1 professional communication Physics Engineering and Embedded Systems - Apprenticeship S6
Lessons : 4 h TD : 4 h TP : 0 h Project : 0 h Total : 8 h
Co-ordinator : Julien Mahier
Prerequisite
No requirement
Course Objectives
Provide to students the knowleges necessary to :


- write a report (training reports, professionals reports, …)
- know how to make an oral presentation to an audience (at school and in business) ;
- know how to communicate effectively in a professionnal environnement.
Syllabus
- Communication : theoricals aspects :
• interpersonnal exhange process
• verbal and unverbal communication
• personal apsects in a communicatioin process according W. Schramm
• influence process for modify ideas
- Communication and emotions control
- The three Socrate’s sieves
- Protocol and decency rules
- Information and information overload
- Email : increase of interpersonal distance

- The communication plan
- Preparation of speech
• intervention plan
• narrative construction
• visual construction of a material
• preparation to oral intervention
• stress control
Practical work (TD or TP)
TD1 : preparation of a 10 mn oral intervention (in pairs)

• Review of alumni defenses and improvement propositions
• choice of a subject
• design of an intervention plan
• Narrative construction
• Coneption and production of a training material
• preparation to oral intervention
• Intervention

TD 2 :

• write a report
• rules to apply
• Review of report extracts, critics and suggestions for imporvement



TD 3 : design a poster used during a defense at the end of the first university year

• Rappels des clés d’une communication réussie (plan, limitation du nombre de signes utilisés, mise en relief, cible, …)
• Impeatives : logos, identities, …
• the different parts of a poster;
• esthetic optimisation ;
• Review and propositions to improve posters produced by previous students
Acquired skills
At the end of this course, students will be able to design an oral or written speech/intervention in an given time, with the available means to do it, and taking account the target of this speech.
Bibliography
• Le blog du Management et développement personnel – 7/12/2012 - Pascale Fleury – 6 conseils pour améliorer sa communication en situation professionnelle. - https://management.efe.fr/2012/12/07/communication-en-situation-professionnelle-6-conseils-pour-lameliorer/
• Entreprise et compagnie – 08/08/2017 – Petit guide de la communication au travail - https://www.entreprise-et-compagnie.fr/communication-au-travail/
• Les infostratèges – 16/10/2000 – Didier Frochot – La théorie de la communication - https://www.les-infostrateges.com/article/la-theorie-de-la-communication
• Laurent Lesavre. Théories de la communication et nouvelles technologies de l’information et de la communication. 2001, 13 p. hal-00454682 - http://hal.grenoble-em.com/hal-00454682/document

© 2024 - ENSICAEN ( Legal Notices - Credits )